This Cookie Policy explains how Ficient AI Ltd ("we," "our," "us") uses cookies and similar technologies to recognize you when you visit our website www.ficientai.com ("Website"). It explains what these technologies are, why we use them, and your rights to control their use.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or device when you visit a website. They help the site remember your actions and preferences (such as login, language, and display settings) so you don't have to re-enter them whenever you return to the site.
Cookies can also help us understand how visitors use our website, allowing us to improve user experience and deliver more relevant content and advertising.
2. Types of Cookies We Use
We use both first-party and third-party cookies for several purposes. The types of cookies we may use include:
a. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as page navigation, access to secure areas, and form submissions. Without these cookies, our website cannot operate effectively.
Examples:
Session management cookies
Security and authentication cookies
b. Performance and Analytics Cookies
These cookies collect information about how visitors use our website — for example, which pages are visited most often, and whether users encounter error messages. The data helps us understand user behaviour and improve our website's performance and usability.
Examples:
Google Analytics
Microsoft Clarity
Hotjar
c. Functional Cookies
These cookies allow our website to remember choices you make (such as your name, language, or region) and provide enhanced, more personalized features.
Examples:
Remembering your chat preferences
Storing consent selections
d. Advertising and Targeting Cookies
These cookies are used to deliver relevant ads to you based on your interests. They also help measure the effectiveness of advertising campaigns and limit how often you see an ad.
Examples:
Meta (Facebook) Pixel
Google Ads Remarketing Tag
LinkedIn Insight Tag
3. Why We Use Cookies
We use cookies to:
Operate and secure our website
Improve user experience and functionality
Analyse how our site is used to enhance performance
Personalize marketing and advertising based on visitor behaviour
Enable chatbots and automation tools to respond effectively
4. Third-Party Cookies
Some cookies are placed by third parties who provide services on our behalf — such as analytics providers, ad networks, and automation platforms (like Google, Meta, and LinkedIn).
These third parties may collect data directly from your browser and combine it with information from other sites to deliver targeted advertising. We do not control these third-party cookies and encourage you to review their individual privacy policies for more information.
5. How You Can Control Cookies
You have the right to decide whether to accept or reject cookies. When you first visit our website, you'll see a cookie consent banner that allows you to manage your preferences.
You can also:
Adjust your browser settings to block or delete cookies
Revoke or modify your cookie consent at any time via our [Cookie Settings] link at the bottom of the page
Note: Blocking or disabling cookies may affect the functionality or performance of our website.
6. Managing Cookies in Your Browser
Here are links to help you manage cookies on popular browsers:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The date at the top of this page indicates when it was last updated.
